Major Release 6.3 Update
The MyEducation BC Production environment will be taken offline Friday, July 23 at 5:00 pm and will be unavailable until 7:00 am Monday, July 26 while Release 6.3 is implemented.
TRAX Closure and Summer Reporting: July 9
TRAX is closed to school uploads via the School Secure Web after July 9, 2021 and will re-open in early October 2021. Please contact trax.support@gov.bc.ca for information if your school requires submission of data to TRAX for July and August 2021 course completions.
SDTest Refresh: August 7/8
SDTest will be refreshed August 7/8. This allows you to have the current year data, including Build, before End of Year Rollover begins. SDTest will be accessible while the Production environment is down for EOYR.
Summer Outage window: August 7–16
The MyEducation BC Production environment will be offline August 7th and back online on, or before, 07:00 Monday, August 16th, 2021. All scheduled jobs will be disabled for the duration of EOYR
The MyEducation BC Production environment will be taken offline Friday, July 23 at 5:00 pm and will be unavailable until 7:00 am Monday, July 26 while Release 6.3 is implemented.
TRAX Closure and Summer Reporting: July 9
TRAX is closed to school uploads via the School Secure Web after July 9, 2021 and will re-open in early October 2021. Please contact trax.support@gov.bc.ca for information if your school requires submission of data to TRAX for July and August 2021 course completions.
SDTest Refresh: August 7/8
SDTest will be refreshed August 7/8. This allows you to have the current year data, including Build, before End of Year Rollover begins. SDTest will be accessible while the Production environment is down for EOYR.
Summer Outage window: August 7–16
The MyEducation BC Production environment will be offline August 7th and back online on, or before, 07:00 Monday, August 16th, 2021. All scheduled jobs will be disabled for the duration of EOYR
Send all support requests to the support portal @ ServiceNow or email: aspensupport@yesnet.yk.ca
Your ticket will be logged in our Help Desk system.
This will allow the Aspen Support team to respond to your request as soon as possible.
This will allow the Aspen Support team to respond to your request as soon as possible.
Trouble Logging in to Aspen?
Please see below for instructions:
Please see below for instructions:
