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Due to the support workload and ongoing training events, Level 1 support people are often away from their phones.  

Please email Support Requests to: [email protected] where they will be logged in the web help desk system. This will allow the first available Level 1 Support personnel to respond. 

​We will try our best to respond as soon as possible. Thank you for your patience. 

Anne Copland 
Aspen L1 Support

[email protected]
[email protected]